Privacy Policy

1. Overview

jl7ll ("we," "us," or "our") operates the online gaming platform accessible at jl7ll.net and any associated mobile applications (collectively, the "Platform"). This Privacy Policy describes how jl7ll collects, uses, stores, shares, and protects personal information provided by or collected from users ("you" or "Player") of the Platform.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). By registering an account or using the jl7ll Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2. Data We Collect

jl7ll collects the following categories of personal data from players:

Identity & Contact Data:

• Full legal name, date of birth, and gender.
• Government-issued identification number (e.g., Philippine National ID, passport, driver's license).
• Residential address, including barangay, city or municipality, province, and postal code.
• Mobile number and email address.

Account & Financial Data:

• jl7ll username and encrypted password.
• GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), or credit/debit card information used for deposits and withdrawals.
• Transaction history, including deposit amounts, withdrawal requests, and gaming activity records.
• Account balance and bonus wallet information.

Technical & Usage Data:

• IP address, device type, operating system, and browser type.
• Pages visited, features used, session duration, and clickstream data.
• Geolocation data (city/region level) derived from IP address.
• Cookies and similar tracking technologies (see Section 9).

Communications Data:

• Records of your communications with jl7ll customer support, including live chat transcripts and email correspondence.
• Responses to surveys, promotions, or feedback requests.

3. How We Collect Data

jl7ll collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access and interact with the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from licensed KYC (Know Your Customer) service providers; fraud detection signals from payment processors; and publicly available information used to verify your identity or detect prohibited conduct.

4. How We Use Your Data

jl7ll processes your personal data for the following purposes:

• Account management: To create, maintain, and secure your jl7ll account, including authentication and password recovery.
• Identity & age verification: To verify that you meet the 21+ age requirement and are eligible to use the Platform under Philippine law and PAGCOR regulations.
• Payment processing: To process deposits, withdrawals, and refunds via GCash, PayMaya, BPI, BDO, Metrobank, and card networks.
• Gaming services: To provide access to games, record wagers and outcomes, calculate winnings, and maintain your gaming history.
• Customer support: To respond to your inquiries, resolve disputes, and provide assistance through our 24/7 Filipino-speaking support team.
• Legal compliance: To comply with anti-money laundering (AML) obligations, PAGCOR reporting requirements, tax obligations, and other applicable Philippine laws.
• Fraud prevention & security: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor gaming patterns, enforce self-exclusion requests, and apply deposit or loss limits set by you or required by regulation.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided consent or where permitted by applicable law. You may opt out at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the jl7ll Platform.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, jl7ll processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms and Conditions you agreed to upon registration, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, PAGCOR licensing conditions, and NPC data protection requirements.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming enforcement, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where your explicit consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Data

jl7ll does not sell your personal data. We share your data only in the following circumstances and only to the extent necessary:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and card networks receive transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: Licensed KYC service providers receive identity documents and biometric data solely for the purpose of verifying your identity and age.
• Game providers: Third-party game studios and live dealer operators receive your player ID and session data necessary to deliver their games on the jl7ll Platform.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities may receive data as required by law or regulatory order.
• Fraud prevention services: Specialized fraud detection providers may receive technical and transaction data to identify and prevent fraudulent activity.
• Professional advisors: Legal counsel, auditors, and compliance consultants may access data as necessary in the course of their professional services to jl7ll, subject to confidentiality obligations.

7. Data Retention

jl7ll retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. Specific retention periods include:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AML record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Identity verification documents: Retained for the duration of your account and for five (5) years following account closure.
• Support communications: Retained for three (3) years from the date of the communication.
• Marketing consent records: Retained until you withdraw consent and for one (1) year thereafter as evidence of consent.

When personal data is no longer required, jl7ll will securely delete or anonymize it in accordance with our data destruction procedures.

8. Data Security

jl7ll implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jl7ll Platform.
• Encryption at rest for sensitive data stored in jl7ll databases, including financial information and identity documents.
• Multi-factor authentication options for player accounts and mandatory MFA for all jl7ll administrative access.
• Role-based access controls ensuring that jl7ll staff can only access personal data necessary for their specific job functions.
• Regular security audits and penetration testing conducted by independent cybersecurity professionals.
• Incident response procedures to detect, contain, and notify affected players and the NPC of any personal data breach within the timeframes required by law.

9. Cookies & Tracking Technologies

jl7ll uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function, including session management, authentication, and security. These cannot be disabled.
• Functional cookies: Remember your preferences (such as language settings and game history) to provide a more personalized experience.
• Analytics cookies: Collect aggregated, anonymized data about how players use the Platform to help us improve performance and user experience.
• Marketing cookies: Used to deliver relevant promotional offers and track the effectiveness of our campaigns, only where you have provided consent.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies may affect some Platform features. For strictly necessary cookies, no consent is required as they are essential to Platform operation.

10. Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl7ll:

• Right to be informed: The right to know what personal data jl7ll collects about you and how it is processed — which this Privacy Policy fulfills.
• Right of access: The right to request a copy of the personal data jl7ll holds about you, along with information about how it is used.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data. You may update most account information directly through your jl7ll account settings.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl7ll's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time via your account settings or by contacting support.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe jl7ll has violated your data privacy rights.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.

11. Minors & Age Verification

The jl7ll Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. jl7ll does not knowingly collect personal data from individuals under 21 years of age.

As part of our registration and ongoing verification process, jl7ll requires players to confirm their age and may request government-issued identification to verify that the 21+ requirement is met. If jl7ll discovers that personal data has been collected from a person under 21, that account will be immediately suspended, all funds will be held pending investigation, and the personal data will be deleted in accordance with applicable law.

12. Changes to This Policy

jl7ll reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the jl7ll Platform after any update constitutes your acceptance of the revised Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact jl7ll's Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 through the jl7ll Platform
• Response Time: Within 15 business days for formal data privacy requests; within 24 hours for general support inquiries.

Our support team includes Filipino-speaking agents serving players across Manila, Cebu, Davao, Quezon City, Makati, and all regions of the Philippines.